TERMS & CONDITIONS

Hotline: 1900 0336

Welcome to xetrangan.vn – the limousine transportation, hotel booking, and tour booking platform operated by TRANG AN TRADING INVESTMENT JOINT STOCK COMPANY.

By accessing or using our website and services, you agree to comply with the following Terms & Conditions.

1. Overview

The website xetrangan.vn and all related pages (“Website”) are operated and maintained by TRANG AN TRADING INVESTMENT JOINT STOCK COMPANY.

By using the Website, you agree to:

Comply with these Terms & Conditions
Comply with our Privacy Policy
Comply with applicable Vietnamese laws and regulations

You confirm that you have the legal capacity to use the services and perform transactions on the Website.

2. Services

Our Website provides services including but not limited to:

Limousine transportation booking
Hanoi – Ninh Binh transportation services
Hotel reservations
Tour booking services
Customer support services

Some services may be provided by third-party partners and may be subject to additional terms.

3. Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time.

Continued use of the Website after updates become effective constitutes acceptance of the revised terms.

4. User Accounts and Information

By using our services, you agree to:

Provide accurate and complete information
Keep your account credentials secure
Not use the Website for illegal or harmful purposes

We reserve the right to suspend or terminate accounts involved in fraud, abuse, or violations of these terms.

5. Booking and Payments

5.1 Booking Confirmation

Bookings are only confirmed after customers receive confirmation from our system or support staff.

5.2 Pricing

Prices displayed on the Website may change depending on availability, timing, or promotions.

5.3 Payments

Customers may complete payments using supported payment methods available on the Website or instructed by our support staff.

5.4 Refunds and Cancellations

Refund and cancellation policies depend on:

Service type
Cancellation timing
Transportation, hotel, or tour partner policies

Specific conditions will be provided during booking.

6. Intellectual Property

All content on the Website including:

Logos
Images
Designs
Text
Videos
Software and data

are owned by Xe Tràng An or related partners and protected by intellectual property laws.

Unauthorized copying, distribution, modification, or reuse is prohibited.

7. Limitation of Liability

While we strive to ensure information accuracy and uninterrupted service, we do not guarantee that:

The Website will always be error-free
Services will always be uninterrupted

We are not liable for indirect damages, network issues, device failures, or third-party service disruptions.

Our maximum liability shall not exceed the amount paid by the customer for the relevant service.

8. Service Communications

By using our services, you agree that we may send:

Booking confirmation emails
SMS notifications
Customer support communications
Promotional offers and updates

You may opt out of marketing communications at any time.

9. Third-Party Links

The Website may contain links to external websites or third-party services.

We are not responsible for the content, privacy practices, or services provided by third parties.

10. Termination

We reserve the right to suspend or terminate access to the Website if users:

Violate these terms
Harm the Website or business operations
Engage in illegal or fraudulent activities

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Socialist Republic of Vietnam.

Any disputes shall be resolved by competent authorities in Vietnam.

12. Contact Information

TRANG AN TRADING INVESTMENT JOINT STOCK COMPANY

Website: https://xetrangan.vn
Hotline: 1900 0336
Email: [email protected]

Hanoi Office

No. 2A, Alley 2, Lane 276 Dai Tu Street, Dai Kim Ward, Hoang Mai District, Hanoi, Vietnam

Ninh Binh Office

47 Nguyen Hue Street, Nam Binh Ward, Ninh Binh 08100, Vietnam